At OATRx.ca, we prioritize the privacy and security of personal information for our clients, which include clinics and pharmacies across British Columbia, Canada. This policy outlines how we manage personal information in accordance with PIPEDA and other relevant privacy laws.
We collect personal information through two primary means:
We gather information about pharmacies, clinics, and hospitals from publicly available websites, which includes business contact information and service offerings.
Clinics and pharmacies that register to use our services provide us with details necessary for service delivery, such as contact information, employee details for account setup, and transactional data for services rendered.
The information we collect is used to:
Consent is obtained from individuals at the time of collecting personal information. We ensure that the purposes are clearly communicated, and consent is documented. Individuals may withdraw their consent at any time, subject to legal or contractual restrictions.
Personal information is not sold, traded, or rented to third parties. We may share information with third-party service providers under strict confidentiality agreements to facilitate the provision of our services. All third-party providers are vetted to ensure they comply with PIPEDA and our own high standards of privacy protection.
We employ robust administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, or destruction. Regular audits are conducted to ensure the effectiveness of these safeguards.
We take steps to ensure that personal information we hold is accurate, complete, and up-to-date. Registered users can review and update their information via account settings, and we respond promptly to requests to correct inaccurate information.
This privacy policy is publicly accessible on our website, providing a clear and comprehensive description of our personal information management practices.
Individuals have the right to access their personal information held by us. Requests for access can be made through the contact information provided below, and we will provide the requested information within 30 days.
Concerns or complaints regarding compliance with this policy can be directed to our Privacy Officer. We commit to investigating all complaints and taking appropriate action to rectify any issues.
We reserve the right to modify this privacy policy at any time. We will post any changes on our website, and, where appropriate, notify you via email.
For more information about our privacy practices, questions, or to make a complaint, please contact our Privacy Officer at:
Email: privacy@oatrx.ca