EL3 weeks ago
★☆☆☆☆
renewed prescription via a phone. Didn't like pick up date plus needed to request a specific number of pills. Pressed # to speak with a human. Human repeatedly asked for my phone number. I don't use a phone # to ID myself. So with MUCH sighing, she asked for name, etc. Which I provided. Then she told me I needed to "wait". Another YOUNG woman came on the line and repeatedly asked me if I asked to speak with a pharmacist. No I said, then she asked for my phone number. On and on it went with her speaking in a condescending, 'Valley Girl' kind of manner. Pretending to be polite & 'super' helpful. Her voice becoming more 'phony & affected' by the minute. Sarcasm dripped through my friend's phone!